Support XFINITY TV Manage Parental Controls on a Set-Top Box


Find out how to use the Parental Control Lock to restrict what programs and channels can be watched in your home.

With the Parental Control Lock, you choose what programs can only be watched by entering the Parental Control code you set up. Parental Control also lets you prevent adult titles from displaying on the screen.

Getting Started

To use the Parental Control feature, you’ll need a home cable system with a set-top box. If you don't have one, it’s available for an additional monthly charge.

To access the Parental Control feature:

  • Press the Menu button on your remote twice.
  • Highlight the Parental Control feature on the screen.
  • Press OK/Select and follow the on-screen instructions.

To find out what Parental Control features may be available with your specific cable box, please contact us.

If you have the XFINITY on the X1 Entertainment Operating System, see X1: Parental Controls - Set up Locks PIN and Turn Parental Controls On/Off for more information on Parental Controls for your X1 set-top box.

To learn how to set Parental Controls online with XFINITY TV Go and with the XFINITY TV Go app, visit Online Parental Controls and PINs.

For more information about controlling what your child watches, visit the National Cable and Telecommunications Association.

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