We're happy to help with all your Closed Captioning needs.
Closed Captioning Support
Closed Captioning support is available via Help & Support FAQs, including How to Enable Closed Captioning on Different TVs and Comcast Devices. Additional help is available via:
Comcast Customer Service supports TTY/TDD. Hearing /Speech Impaired should call 711 for Customer Service.
Help by Mail
To inquire about the status of a written Closed Captioning complaint, please contact:
Closed Captioning Office
1701 John F. Kennedy Blvd.
Philadelphia, PA 19103-2838 Email: Closed_Captioning@Comcast.com