Support XFINITY TV Set Purchase PIN to Block Purchase of Pay Programs


How to block purchases for XFINITY On Demand channels and Pay Per View by setting a Purchase PIN.

If you have the XFINITY on the X1 Entertainment Operating System, see X1: Parental Controls - Set up Locks PIN and Turn Parental Controls On/Off for more information on how to set up a Purchase PIN on your set-top box.

Note: When you set up a Purchase PIN, pay XFINITY On Demand or Pay Per View programs will not play without it. A Purchase PIN is not a parental control, so it will block pay programming regardless of ratings.

To Set Up a Purchase PIN:

  1. Press the Menu button on the remote.
  2. Select the Main Menu option.
  3. From the Main Menu, select Setup and then select Parental Controls.
  4. In the next screen, highlight and select PINs Setup. Here you can:
    • Create a four-digit Locks PIN to lock programs by rating, channels or titles.
    • Create a four-digit Purchase PIN to prevent an unwanted purchase of pay XFINITY On Demand or Pay Per View programs.
    • Set an option to lock all programs after a power loss, until ratings and titles are restored.

      PINs Setup screen displays fields for entering Locks PIN and Purchase PIN. 

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