Support XFINITY TV X1: Closed Captioning


In this article, you can learn how to turn Closed Captioning on or off using the XFINITY on the X1 Entertainment Operating System On-Screen Guide.

Closed Captioning

To access Device Settings:

  1. Using the remote, press the xfinity button.
  2. Highlight Settings (the gear icon) and press OK.
    X1 Main Menu displays with Settings option highlighted.
  3. Highlight Device Settings and press OK.
    Settings menu displays with Device Settings highlighted.  This is the second option from the top.
  4. Highlight Closed Captioning.
    Device Settings Menu displays with the Closed Captioning option highlighted.  This is the first option in the list.
  5. Press OK to toggle the feature On or Off. If choosing On, then proceed to Closed Captioning Options and select your preferred settings (font size, color and formatting).
    The Closed Captioning Options listing is second from the top, directly beneath the option to toggle Closed Captioning on or off.
  6. Press Exit when finished.

    Note: While viewing a program, you may tap the down arrow button on your remote to show playback controls, including a shortcut to turn your captions on and off.
    The playback controls appear on the bottom of the screen. The Closed Captioning button is seventh.
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