Support XFINITY TV X1: Parental Controls - Set up Locks PIN and Turn Parental Controls On/Off


This article provides details on how to set up your Parental Controls Locks PIN, and turn Parental Controls on or off using the XFINITY on the X1 Entertainment Operating System On-Screen Guide.

Setting PINs in Parental Controls

  1. Press the xfinity button on your remote control.
  2. Using the right arrow button, scroll over to highlight Settings. Press the OK button.
    X1 Guide: Selecting Settings from the Main Menu.  This is the last option in the horizontal menu.
  3. Use the down arrow button to highlight Parental Controls. Press OK.
    Settings screen with the Parental Controls option highlighted.  The option reads: "Parental Controls: Limit access to certain features and restrict viewing based on ratings, networks, and more.
  4. Use the down arrow button to highlight Parental Control PIN. Press OK to select On.
    Parental Controls screen with the Parental Control option highlighted and toggled On.  The option reads: "Parental Control PIN: On.  To restrict certain types of content, set Parental Controls for this device."
  5. Enter a four-digit Locks PIN of your choosing.
    Create a Parental Control PIN screen.  Enter the PIN number below the message.
  6. Re-enter the Locks PIN to confirm.
    Verify PIN screen.  Re-enter the PIN number in the Enter PIN screen below the message.
  7. Press the Exit key to return to regular TV viewing.
    Confirmation screen, which reads "Your Parental Control PIN is Set."

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