Support Home Control XFINITY Home - Control - Help with the XFINITY Home Mobile App and Subscriber Portal Access


Please read below for instructions on how to access the XFINITY Home Mobile app and Subscriber Portal for your XFINITY Home - Control product.

If you have a TouchScreen, click here.

If you do not have an XFINITY Home product or a Hub, please click here.

XFINITY Home Mobile App and Subscriber Portal Access

To access your XFINITY Home Mobile app:

  1. Go to the Apple iTunes store (iPhone) or Google Play store (Android) and search for the XFINITY Home Mobile app.
  2. Download the XFINITY Home Mobile app onto your smartphone.
  3. Sign in to the app with your XFINITY username and password. Forget your XFINITY username or password? Click here for help.

To access the Web Portal:
  1. Visit the Web Portal URL at
  2. Sign in to the portal with your XFINITY username and password. Forget your XFINITY username or password? Click here for help retrieving your XFINITY username and/or password.
  3. It's a good idea to save this page as one of your favorites, so you won't have any trouble accessing it in the future.

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