Support XFINITY Home Add or Update Your Alarm Permit


It’s important to keep all of your XFINITY Home information up to date. Learn how to add or update your alarm permit.

Note: This information is for all XFINITY Home customers. However, if you live in the Houston, Texas area and you purchased XFINITY Home prior to 11/16/11, please see XFINITY Home for customers in the Houston, Texas area installed before November 16, 2011.

To Add or Update Your Alarm's Permit Number

  1. Log in to XFINITY Home with your primary email address and password.
  2. At the top of the page, hover over the Security drop down and select Emergency Dispatch Setup.
  3. Scroll towards the bottom of the page in the Alarm Ordinance And Permit Registration section.
  4. Click on the Alarm Permit Number field.
  5. Enter the appropriate information.
  6. Click Save.

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