Support XFINITY Home Understand the XFINITY Home Security System Control Panel and Touch Screen


With XFINITY Home, you can stay connected to your home and family whether you’re at home or away.

How It Works

Note: This FAQ is for customers in the Houston, Texas area that purchased XFINITY Home prior to November 16, 2011. If you are a customer outside of the Houston, Texas area or purchased XFINITY Home after this date, please visit the XFINITY Home page.

The control panel and the Touch Screen work together to keep you connected.

The control panel provides the:

  • Connection for your service to work.
  • Broadband connection.
  • Connection to the monitoring station. (When necessary, the Central Monitoring Station will dispatch emergency services.)

The Touch Screen:
  • Is a convenient device that helps manage each element of your XFINITY Home with simple touch navigation and easy-to-follow prompts.
  • Provides most of the daily management.
    Xfinity Home Touch Screen with options to manage security, cameras, lights, settings, and view weather or help and FAQs.

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