Support XFINITY Home XFINITY Home and Lost Power (Houston Only)


XFINITY Home and lost power.

Note: This FAQ is for customers in the Houston, Texas, area that purchased XFINITY Home prior to November 16, 2011. If you are a customer outside of the Houston, Texas, area or purchased XFINITY Home after November 16, 2011, please click here.

Your XFINITY Home system has a built-in cellular and battery backup to ensure when power is lost, you and your family are still safe.

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