Support XFINITY Home Managing XFINITY Home - Secure Touch Screen Apps

Introduction

XFINITY Home - Secure's in-home Touch Screen gives you instant control of your security system, plus fun extras to keep you connected to the world around you. Learn how to add and edit apps via the website and Touch Screen.

Notes:

  • This FAQ is for XFINITY Home - Secure customers only. If you live in the Houston, Texas, area and purchased XFINITY Home prior to November 16, 2011, please see XFINITY Home for customers in the Houston, Texas area installed before November 16, 2011.
  • Effective July 8, 2015, the Weather app was rebranded the Weather Channel app. This is a branding change only; no updates were made to the app’s functionality. Customers may need to reboot their XFINITY Home Touch Screen for this change to take effect.

Adding Apps via the Touch Screen in XFINITY Home

  1. From the XFINITY Home Subscriber Portal, select APPS to manage.
    Apps is selected on the XFINITY Home Subscriber portal.  It's the last option in the row, on the right-hand side.

    Note: Not all apps may be available.
     
  2. To install an app, mouse over the app from the app banner and click Install. The app should not show as installed.
  3. Confirm the addition by clicking Install, or click Cancel to void process.
    • The app is added to the Touch Screen and the XFINITY Home Subscriber Portal.

      An Install option is displayed on the fifth tile from the left

      Buttons to install or cancel an app's installation appear at lower right

Deleting Apps via the Touch Screen in XFINITY Home

  1. To delete an app, mouse over the app and click Delete.
  2. Confirm the deletion by clicking Delete App, or click Cancel to void process.
  3. The app is deleted from the XFINITY Home Subscriber Portal and the Touch Screen.
    Edit and delete options appear on the 2nd app tile in the 2nd row.
     

Editing Apps via the Touch Screen in XFINITY Home

To edit an app, mouse over the app and click Edit. The app will bring up any configurable fields, which vary for each app.
Edit and delete options appear on the 2nd app tile in the 2nd row.

Note: Not all apps are configurable. When you mouse over the app you will receive a message stating "Can't Edit or Move" if this option is not allowed. You will need to configure the app from the Touch Screen.
An app that cannot be configured

Find this article at:

http://customer.xfinity.com/help-and-support/home-security/manage-touch-screen-apps/