Support XFINITY Home Manage the XFINITY Home Thermostat from the Mobile Application

Introduction

Learn more about managing the XFINITY Home thermostat from the mobile application.
 
Click on the following links for your version of the XFINITY Home mobile application:

To Manage the Thermostat - Current Version of XFINITY Home Mobile App

From the iPhone or Android application, you can view the current temperature and manage your thermostat.

You can also:

  • Toggle the thermostat mode (Heat, Cool or Off).
  • Toggle the fan setting (On or Auto).
  • Toggle the hold setting (On or Off).
  1. To access your thermostats, tap Thermostats to display the Thermostats screen:
    Thermostats is the third one down on the XFINITY Home screen, and the number available is right under it
     
    • Note: If there are multiple thermostats, this screen will display the current temperature, set point and name of each:
      Thermostats screen with a list of specific thermostats
       
  2. Tap the thermostat name to view the specific Thermostat screen. If there is only one thermostat, this screen is accessed directly from the home screen:
    • Tap the OFF button to turn off the thermostat.
      The Off button, located at left center of screen.
       
    • Tap the COOL button to set the thermostat to Cool mode.
      The Cool button, located in center screen.
       
    • Tap the HEAT button to set the thermostat to Heat mode.
      The Heat button, located at center right of screen
       
    • Tap the arrows to adjust the target temperature.
      Current temperature reading appears in a circle with arrows on either side to adjust it
       
    • Turn on Hold Temp to maintain the current temperature and temporarily disable adjustments from your thermostat schedule and EcoSaver.
    • Turn on Fan for the fan to continuously run, regardless of whether your system is heating or cooling.
    • EcoSaver customers can tap the EcoSaver banner to learn more about how the service can help lower energy bills or read Adding EcoSaver to Your XFINITY Home Service to learn more.
      The EcoSaver banner is at the bottom of the Thermostat screen

To Manage the Thermostat - New Version of XFINITY Home Mobile App

  1. To access your thermostats, scroll down on the XFINITY Home Overview page and tap the Thermostat tile to display the Thermostat Details screen.
    Overview screen displays Thermostat tile among other options.
     
  2. If there are multiple thermostats, they all will be displayed on the Overview screen. Tap the thermostat name to view the corresponding Thermostat Details screen.
    Overview screen detail showing two thermostat tiles.

    Thermostat Details screen.
     
  3. The icon beneath the temperature represents the thermostat's current mode: Off, Cool or Heat. Tap it to reveal the other mode buttons and change the mode if you wish.
    The heat, cool and off icons are displayed left to right.
     
    • Tap the Off button to turn the thermostat off.
      Off button.  This button contains a circle with a diagonal slash through it.
       
    • Tap the Cool button to set the thermostat to Cool mode.
      Cool button; this button has an image of a snowflake
       
    • Tap the Heat button to set the thermostat to Heat mode.
      Heat button; this button has the image of a flame
       
    • Tap the plus (+) and minus (-) signs or drag the set temp marker to adjust the target temperature.
    • Turn on Hold Temp to maintain the current temperature and temporarily disable adjustments from your thermostat schedule and EcoSaver.
    • Turn on Fan for the fan to continuously run, regardless of whether your system is heating or cooling.
      Thermostat Details screen with orange set temp marker at top, EcoSaver leaf at top left, Hold Temp and Fan options at bottom.
       
  4. If you are an EcoSaver customer and wish to learn more about how EcoSaver can help lower energy bills, tap the EcoSaver "leaf" in the upper left of the screen or see Adding Ecosaver to Your XFINITY Home Service.

Find this article at:

http://customer.xfinity.com/help-and-support/home-security/manage-xfinity-home-thermostats-mobile-portal/