Support XFINITY Home XFINITY Home Troubleshooting Touch Screen Issues

Introduction

How to troubleshoot when there is no display or poor display on the Touch Screen

No Display or Poor Display on Touch Screen

Option 1:

Check that the Touch Screen is plugged into a working power outlet. If it is running on battery backup, the display will be powered off to conserve battery life.

Option 2:

Remove the Touch Screen from the power outlet and plug back in.

Find this article at:

http://customer.xfinity.com/help-and-support/home-security/troubleshooting-touchscreen-issues/