Support XFINITY Home XFINITY Home - Secure Key Fob

Introduction

A new key fob is now available for XFINITY Home - Secure customers, providing a new design, improved range, and more convenient ways to arm and disarm your XFINITY Home - Secure system.
The key fob available for XFINITY Home Secure customers is displayed
 

Key Fob Button Functionality

The XFINITY Home key fob has five built in functions: Arm Away, Arm Stay, Disarm, Panic and Check System Status.

Arm Away:

  • Press and hold Arm for 1.5 seconds to activate the Arm Away function.
  • One red flash indicates key fob has contacted the system, then displays solid red for three seconds to indicate beginning of exit delay.
  • LED will flash amber seven times when the door/window is open or when the sensor is faulted.

Arm Stay Function:
  • Double tap and hold Arm for 1.5 seconds to activate the Arm Stay function.
  • One amber flash indicates that the key fob is communicating with touchpad.
  • Solid red for three seconds indicates the Arm Stay function is activated with no exit delay.
  • LED will flash amber seven times when door/window is open or when the sensor is faulted.

Disarm Function:
  • Press and hold Disarm for 1.5 seconds to disarm the system.
  • One green flash indicates that the key fob is communicating with touchpad.
  • Solid green for three seconds indicates system is disarmed.

Panic Button Function:
  • Will send immediate alarm to Central Monitoring for Emergency dispatch.
  • Press and hold the Panic button for 2.25 seconds to send an immediate alarm to Central Monitoring for police assistance.
  • The touchpad will initiate an audible siren.
  • LED flashes red once to show the key fob has contacted the system, then flashes red seven times.

Check System Status:
  • Tap and hold Disarm for 1.5 seconds to show the LED light that will verify the current status of security system.
  • The LED flashes amber once to indicate it has communicated with the system then:
    • Solid green for three seconds indicates system is disarmed.
    • Solid red for three seconds indicates system is armed.
    • Solid amber for three seconds indicates system is not ready to be armed (open zone, trouble).

Find this article at:

http://customer.xfinity.com/help-and-support/home-security/xfinity-home-secure-key-fob/