Support XFINITY Home XFINITY Home - Secure: Using Your Keychain Remote

Introduction

Learn how to quickly and easily arm or disarm your system using the Keychain Remote in your XFINITY Home - Secure system. With a Keychain Remote, you can:

  • Arm/disarm the system without codes.
  • Have a convenient panic button next to your bedside or with your keys.

What You'll Need
  • XFINITY Home - Secure
  • Your Keychain Remote

Difficulty
Easy

Which Keychain Remote Do You Have?

Your Keychain Remote communicates with your Touch Screen. You must be within range of the Touch Screen for the remote to work, and the range varies depending on which Remote you have.

Hitron Keychain Remote
XFINITY Home Keychain Remote by Hitron.

The newly redesigned Hitron Remote has improved range (up to 328 ft), three simple buttons, and an LED that illuminates in three colors.

SMC Keychain Remote
XFINITY Home Keychain Remote by SMC.

The SMCKF01-Z features five easy-to-use buttons that illuminate in three colors.

Your Keychain Remote has five functions. Follow the instructions for the model of Remote you have.

Arm Away

To activate Arm Away mode on either remote, press and hold the Arm or Arm Away button for 1.5 seconds.
XFINITY Home Keychain Remote by Hitron - Arm button. Hitron Remote: Arm button

XFINITY Home Keychain Remote by SMC - Arm Away button. SMC Remote: Arm Away button

For both remotes, the LED/button flashes red once when the Remote contacts the system, then turns solid red when the Exit Delay begins.

If the LED/button flashes amber/orange seven times, the system cannot be armed because, for example, a door or window is open.

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Arm Stay

To activate Arm Stay mode:
XFINITY Home Keychain Remote by Hitron - Arm button. For the Hitron Remote, press, release, and then press and hold the Arm button for 1.5 seconds.

XFINITY Home Keychain Remote by SMC - Arm Stay button. For the SMC Remote, press, release, and then press and hold the Arm Stay button for 1.5 seconds.

For both remotes, the LED/button flashes once when the Remote contacts the system, then turns solid red when the Exit Delay begins.

If the LED/button flashes amber/orange seven times, the system cannot be armed because, for example, a door or window is open.

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Disarm

To disarm the system, press and hold the Disarm button for 1.5 seconds.
XFINITY Home Keychain Remote by Hitron - Disarm button. Hitron Remote: Disarm button

XFINITY Home Keychain Remote by SMC - Disarm button. SMC Remote: Disarm button

For both remotes, the LED/button flashes green once when the Remote contacts the system, then turns solid green when the system is disarmed.

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Panic Button

If you need immediate police assistance, press and hold the Panic button for 2.25 seconds to send an alarm to the Central Monitoring Station.
XFINITY Home Keychain Remote by Hitron - Panic button. Hitron Remote: Panic button

XFINITY Home Keychain Remote by SMC - Panic button. SMC Remote: Panic button

For both remotes, the LED/button flashes red once when the Remote contacts the system, then flashes red seven times. The Touch Screen emits an audible alarm.

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Check System Status

To check the current system status:
XFINITY Home Keychain Remote by Hitron - Disarm button. For the Hitron Remote, press, release, and then press and hold the Disarm button for 1.5 seconds.


XFINITY Home Keychain Remote by SMC - Status button. For the SMC Remote, press the Status button for 1.5 seconds.

The LED/button flashes once when the Remote contacts the system, then indicates the system status:

  • Solid green for three seconds means the system is disarmed.
  • Solid red for three seconds means the system is armed.
  • Solid amber for three seconds means the system cannot be armed because, for example, a door or window is open.

Already an XFINITY Home Customer? Make your home smarter and safer with innovative equipment. Shop for XFINITY Home equipment.

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Find this article at:

http://customer.xfinity.com/help-and-support/home-security/xfinity-home-secure-key-fob/