Support XFINITY Internet Questions and Answers About Our Data Usage Plans


Effective May 12, 2012, we suspended enforcement of our previous 250 GB static cap while we trialed more flexible data usage plans. Our goal is to provide options that benefit consumers while also ensuring that all of our customers enjoy the best possible Internet experience over our high-speed Internet service. To accomplish this, we have been trialing improved data usage management approaches that are in step with plans that other Internet service providers in the market are using and will provide our customers with more choice and flexibility than our previous static cap. More information can be found in the Q&A below.

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