Support XFINITY Internet Compose and Send Email in XFINITY Connect


Need help with using XFINITY Connect to send emails? Get step-by-step instructions for:

How to Compose and Send an Email

  1. Sign in to XFINITY Connect.
  2. From the Email tab, click the New drop-down menu.
    Xfinity connect - Email tab - "New" dropdown menu.
  3. Click New Message.
    "New" dropdown with "new message" highlighted
  4. Enter the email address, subject line, and message. When you’re done, click the Send button.
    Send button

How to Compose an Email in a New Window

  1. Click New.
  2. Then click the Compose in a separate window icon.
    the "Compose in a separate window" icon

How to Compose All Emails in a New Window

  1. Click the Preferences tab at the top of XFINITY Connect.
  2. Click Composing.
  3. Under Compose, check Always compose in a new window.
    composing preferences page - with "Always compose in a new window" option circled
  4. Click Save.

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