Support XFINITY Internet Can I opt out of the new data usage plan?


This information applies only to XFINITY Internet customers in Huntsville and Mobile, Alabama; Tucson, Arizona; Atlanta, Augusta and Savannah, Georgia; Central Kentucky; Maine; Jackson, Mississippi; Knoxville, Nashville and Memphis, Tennessee; and Charleston, South Carolina who are not enrolled in the Flexible-Data Option.

Unless you are an Economy Plus customer, you cannot opt out of the new usage plans.

If you are an Economy Plus customer and typically use less than 5 GB per month, you can enroll in the Flexible-Data Option, which has a different set of policies. To learn more about the Flexible-Data Option, see What is the Flexible-Data Option?

Note: The Flexible-Data Option is not currently available in Nashville, Tennessee or Tucson, Arizona.

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