Part of Questions & Answers About Our Data Usage Plan Trials.
This information applies only to XFINITY Internet customers in the following areas: Huntsville and Mobile, Alabama; Tucson, Arizona; Fort Lauderdale, the Keys and Miami, Florida; Atlanta, Augusta and Savannah, Georgia; Central Kentucky; Maine; Jackson and Tupelo, Mississippi; Knoxville, Memphis and Nashville, Tennessee; and Charleston, South Carolina. For more details, see Is my area part of the data usage plan trials?
This information does not apply to customers enrolled in the Flexible Data Option or the Unlimited Data Option. To learn more about these options, see What is the Flexible Data Option? and What is the Unlimited Data Option?
Data usage plans do not currently apply to XFINITY Internet customers on our fiber-based Extreme 505 and Gigabit Pro tiers of service. Data usage plans also do not currently apply to Business Internet customers and customers on Bulk Internet agreements.
XFINITY Internet Tier of Service and the Data Usage Plan
For customers in the Tucson, Arizona market, we continue to trial a program through which upgrading Internet service to a higher tier will result in a higher data usage plan. While the data amount included with Economy Plus through Performance Internet tiers is 300 GB, customers subscribed to the Blast! Internet tier receive a data usage plan of 350 GB, and Extreme customers receive 600 GB.
For all other markets listed above, our tiers of service include data usage plans with 300 GB of data per month for customers not enrolled in the Flexible Data Option. Customers who have purchased more than one XFINITY Internet service tier will receive a monthly plan that includes 300 GB per Internet service tier.
In applicable trial markets, customers may enroll in the Unlimited Data Option. The 300 GB data plan does not apply to customers enrolled in the Unlimited Data Option and pay the associated recurring flat monthly fee in addition to the rate for their XFINITY Internet service. To learn more about the Unlimited Data Option, see What is the Unlimited Data Option?