Support XFINITY Internet How do I enroll in the Flexible Data Option?

Introduction

Part of the Questions and Answers About Our Flexible Data Option section of Questions & Answers About Our Data Usage Plan Trials.

This information only applies to Economy Plus customers who choose to participate in the Flexible Data Option in the following areas: Huntsville and Mobile, Alabama; Fresno, California; Fort Lauderdale, the Keys and Miami, Florida; Atlanta, Augusta and Savannah, Georgia; Central Kentucky; Maine; Jackson and Tupelo, Mississippi; Knoxville and Memphis, Tennessee; and Charleston, South Carolina.

For more details, see Is my area part of the Data Usage Plan Trials?

Note: This information does not apply to customers in Nashville, Tennessee, or Tucson, Arizona.

Enrollment

To enroll in the Flexible Data Option, Economy Plus customers can call Customer Security Assurance at 1-877-807-6581.

Once you enroll, the Flexible Data Option will go into effect for the next month, and will appear on your billing statement following the end of that next month.

Find this article at:

http://customer.xfinity.com/help-and-support/internet/exp-fdo-enroll/