Support XFINITY Internet How do I enroll in the Flexible Data Option?


Part of the Questions and Answers About Our Flexible Data Option section of Questions & Answers About Our Data Usage Plan Trials.

This information only applies to Economy Plus customers who choose to participate in the Flexible Data Option in the following areas: Huntsville and Mobile, Alabama; Fresno, California; Fort Lauderdale, the Keys and Miami, Florida; Atlanta, Augusta and Savannah, Georgia; Central Kentucky; Maine; Jackson and Tupelo, Mississippi; Knoxville and Memphis, Tennessee; and Charleston, South Carolina.

For more details, see Is my area part of the Data Usage Plan Trials?

Note: This information does not apply to customers in Nashville, Tennessee, or Tucson, Arizona.


To enroll in the Flexible Data Option, Economy Plus customers can call Customer Security Assurance at 1-877-807-6581.

Once you enroll, the Flexible Data Option will go into effect for the next month, and will appear on your billing statement following the end of that next month.

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