Support XFINITY Internet Once enrolled in the Flexible-Data Option, how do I opt out?

Introduction

This information only applies to Economy Plus customers in Huntsville and Mobile, Alabama; Fresno, California; Atlanta, Augusta and Savannah, Georgia; Central Kentucky; Maine; Jackson, Mississippi; Knoxville and Memphis, Tennessee; and Charleston, South Carolina who choose to participate in the Flexible-Data Option.

Note: This information does not apply to customers in Nashville, Tennessee or Tucson, Arizona.

Once enrolled in the Flexible-Data Option, how do I opt out?

To opt out of the Flexible-Data Option, Economy Plus customers can call Customer Security Assurance at 1-877-807-6581.

The Flexible-Data Option will be removed from your account the month after the request is made and you will once again be enrolled in the 300 GB monthly data plan.

Find this article at:

http://customer.xfinity.com/help-and-support/internet/exp-fdo-opt-out/