Support XFINITY Internet Sign in to My Account


On, you can pay your bill, manage your account features and more - but you need to sign in first.

To sign in to My Account you'll need a username (or an email address associated with your account) and password. Prior to signing in, you’ll see the My Account overview page pictured below. Once you enter your Comcast credentials, however, you’ll be securely connected to all your account information. You can tell your connection is secure by looking at the URL; it should begin with "https."

Get Help With Signing In

Don't have an XFINITY username?
Register for one.

Can't remember your XFINITY username?
Look it up.

Forgot your password?
Reset it.

Other members of your household need access to your Comcast account?
You can add up to six additional users. Add a new user.

Remember me
If you check Remember me when you sign in, you won't need to sign in every time you want to access certain parts of My Account. The site will remember you even if you restart your web browser or computer.

You will still need to sign in to access parts of My Account that contain personally identifiable information. Also, if you use a different Internet connection, web browser, or operating system, you will need to sign in to My Account again. And most importantly, for your security, you should not check Remember me when using public computers, such as at a library or kiosk.

Get Help Using My Account

Once you are signed in, here are just some of the options available to you through My Account:

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