Support XFINITY Voice XFINITY Voice not working


We have a few solutions if you’re unable to make calls with XFINITY Voice.

Troubleshooting tips

If you’re having trouble making phone calls with your XFINITY Voice service, try whichever of the following steps applies to you. 

  • Plug a working corded phone into different jacks to make sure a malfunctioning phone or jack isn’t causing the issue.
  • Review our international dialing instructions if you’re unable to call an international number.
  • Make sure you dial a 1 before the area code if you can’t call out of your local calling area.
  • Check out our no dial tone tips if you can’t make or receive calls.

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