Our XFINITY address book feature lets you get contact information for your caller right on your phone’s display screen. Find out how to use this Caller ID feature.
How it works
When you add someone to your XFINITY Connect Universal Address Book, you can instantly access their contact information— including alternate phone numbers, and email addresses — whenever they call. Just click Show Info on the caller ID screen. If the caller isn’t in your address book, the Show Info button is grayed out.
Check out the address book tab of your Caller ID app to learn how to set up your address book. You don't need to turn it on; it automatically connects to your primary user name's contact list.